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Content: Student: Institution is not Listed #4358

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AnnaPBashkatova opened this issue Feb 14, 2025 · 0 comments
Open
1 task

Content: Student: Institution is not Listed #4358

AnnaPBashkatova opened this issue Feb 14, 2025 · 0 comments
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@AnnaPBashkatova
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AnnaPBashkatova commented Feb 14, 2025

As a Student I want to have clear instructions on what steps to take if I can not find my institution while I am trying to submit my Financial Aid Application So That I take correct steps.

Additional Context

  • The current message sends student and institution on the wrong path. Important to fix prior to FT launch, as it will create a high volume of calls and confusion among institutions who are not yet designated.

Current Behavior:
image.png

Expected Behavior:
image.png

Acceptance Criteria

  • When Student checks "Your Institution is not listed checkbox", the following message is displayed:
    Header: Your institution is currently unable to process applications in the StudentAid BC system
    Body: Your institution is currently unable to process applications in the StudentAid BC system. Please have your institution contact [email protected] to inquire about the process for gaining access to our Student Information Management System (SIMS).
@AnnaPBashkatova AnnaPBashkatova added User Story Business Items under Business Consideration labels Feb 14, 2025
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