Questionnaire requirement improvements

[ArchdukeNavaron]

Problem statement
We are currently in the process of creating a Third Party Assessment questionnaire and found some recommendations for improving the questionnaire experience.

1. Multiple Choice

Currently, it is impossible to answer a question that allows multiple options to be chosen. We have encountered this case several times, where the representative could select multiple items but instead had to configure multiple Yes/No questions within one block.

Example:

Do you have a firewall?

• Yes
• No
• N/A

Do you have a DLP?

• Yes
• No
• N/A

Do you have an XDR system?

• Yes
• No
• N/A

Instead, do this:

What network protection systems do you use?

• Firewall
• DLP
• XDR

2. Questions to answer behavior

Let's say you have a general topic you want to evaluate with one requirement and multiple questions. Currently, you can configure multiple questions, but you can only configure one answer (question_choices). This means that all questions must be answerable with the same answer (Yes/No/Some random answer). This is very confusing and makes it very hard to use because we might ask them first if they had a certain tool and then ask them for specifics about their usage (text form).

3. Let the representative add answers

In addition to points 1 and 2, it would be nice if a representative could add options to a multiple-choice form. Let's use the example from above. If they use not only the tools we asked them for but also others, it would be nice if they could add options. Otherwise, give them an additional text field to write what they have freely.

4. Multi-line text field

Currently, you cannot insert a newline when configuring an answer to be a text field. This can be very annoying for a user who wants to format their text slightly to make it more readable.

5. Configure compliance status in answers

We know what we want to hear when we configure single— or multiple-choice questions. Hence, it would be nice if we could configure requirements to be automatically compliant when they are answered with the answer we want to hear.

[Mohamed-Hacene]

Hi @ArchdukeNavaron,

Thanks a lot for your feedbacks! We have already started to rework the structure of our questionnaires, which will at least enable us to answer points 1, 2 and 4.
Points 3 and 5 are very interesting, I will let this issue opened and track inside the improvements we'll be making so you can follow along.

NOTE: These improvements will be made without you needing to change the structure of your Excels. Above all, this will make them more flexible to respond to these use cases