lost my workflows!

[sfaran123]

Describe the problem/error/question

What is the error message (if any)?

Please share your workflow/screenshots/recording

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Debug info

core

• n8nVersion: 1.72.0
• platform: npm
• nodeJsVersion: 18.20.7
• database: sqlite
• executionMode: regular
• concurrency: -1
• license: community

storage

• success: all
• error: all
• progress: false
• manual: true
• binaryMode: memory

pruning

• enabled: true
• maxAge: 336 hours
• maxCount: 10000 executions

client

• userAgent: mozilla/5.0 (windows nt 10.0; win64; x64) applewebkit/537.36 (khtml, like gecko) chrome/132.0.0.0 safari/537.36
• isTouchDevice: false

Generated at: 2025-02-20T15:12:44.907Z}

[Joffcom]

Hey @sfaran123,

We have created an internal ticket to look into this which we will be tracking as "GHC-908"

[rcruit]

I lost all my workflows as well. I also paid for an account but it wants me to upgrade! Trying to get a refund now. They lost all my work. I was using their cloud services for security, and to support n8n but obviously that was a mistake. They do not seem to even be aware of the problem 5 hours into it!

[Joffcom]

Hey @sfaran123

Are you self hosting or using n8n cloud? We typically see this with self hosted users when the data volume is not persisted or n8n has been started as a different user which changes the home folder.

@rcruit have you contacted our support team about your issue and can you share the ticket number so I can take a look, typically on Cloud workflows are only removed if a trial has expired we wouldn't ask a user to upgrade to get access to their workflows which makes me think this is trial related but the ticket will give me more information.